Muso Magna Cosmopolis
RETURNS & EXCHANGES CONDITIONS
1.The return and exchange period is 7 days after delivered, overdue requests will not be processed.
2.The items returned must remain unused in their original packaging. We do not accept returned products that are worn, damaged, cleaned, or altered in any way.
3.Items with non-returnable marks and free gifts cannot be returned.
4.Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-tsrete products.
5.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund;
6.We do not accept returned items that have been sent back without proper returns requests.
Please contact our customer service at support@tsrete.com or call 1-855-322-1777 to get the return address.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@tsrete.com.
If you need to exchange your product for a different size/color,Items must be returned in their original packaging and unused. Once an exchange is initiated, you have 30 days to return your product and You are responsible for all shipping charges. Send us an email at support@tsrete.com to start the exchange process.